Best Practices for Libraries

How to Manage A Successful Treehouse Library Account

Getting Started Right

Treehouse accounts consist of a “seat” system where patrons will be allotted their own personal accounts. To facilitate this, you’ll want to identify the folks on staff who will be managing the account and get them up to speed. To start, it’s important to come up with a system so patrons can request a seat in your account. This should include:

  • Advertising Treehouse on the library website and posting fliers in the library
  • Adding an embedded form or Google Form where patrons can include their first & last name, library card number, and email address that links to an internal spreadsheet

Make it clear to patrons how active they need to be in order to keep their seat. For example, you can say if they haven’t been active in the last 90 days, their seat will be disabled. You can search for this information by either using the “Recent Activity” column in the Members dashboard or the “Stats by Organization Member” report in the Activity tab.

If multiple staff members will be managing the account, you can use a shared email address for the Admin seat, which will allow equal access to oversee the day-to-day tasks with Treehouse. Contact your Customer Success Manager to help you facilitate this.

To get the word out to patrons, you can advertise on the library website, social media, and with fliers around the library. If you need any Treehouse logos, feel free to reach out to your Customer Success Manager, and they’ll send them over to you.

STEAM Initiatives

We encourage libraries to launch initiatives to highlight the technical learning resources available. Treehouse covers many different programming languages and is a powerful tool for patrons to learn a new skill. When starting a STEAM Initiative, it will be important to connect Treehouse to the technical skills needed in your city or town. Think about bringing a local Workforce expert and local employers in to talk to patrons about the demand for technical skills in the area.

In addition, you can start weekend coding classes with mentors available to help with reviewing code. Having time set aside specifically for collaboration and mentorship will help foster a terrific community among patrons and establish a solid support network. We would also suggest reaching out to local businesses that may need tech assistance with their web or mobile apps. After identifying the top learners at your library, connecting them with employers could be a great opportunity to give them real world experience.

Points of view to consider:

  • Library Staff
  • Patrons
  • Local businesses
  • Local Workforce organizations

Best Practices:

  • Establish who on your staff will be managing the Treehouse account
  • Create a system for patron onboarding and maintaining account access
  • Work with your library marketing team to establish a plan to get the word out
  • Collaborate with local employers and Workforce organizations to launch STEAM initiatives that connect Treehouse to the most relevant technologies in your area
  • Monitor invitations weekly and re-send any that haven’t been accepted
  • Launch weekly coding classes where mentors and patrons can collaborate on projects and review code

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